What we'll never do
A short list, kept short on purpose.
KAIZEN holds a lot of sensitive material per user. Voice, story, blockers, journal. We treat your data like therapy notes — because that's what it is.
- 01Never sell your data. Not in pieces, not in aggregate, not ever.
- 02Never train any AI model on your voice, your story, or your journals — except your own private model used only for messages to you.
- 03Never share your voice clone with anyone, including ad partners, training partners, or future-you's enemies.
- 04Never reveal your identity in any anonymous group, regardless of subpoena pressure short of a valid court order — and we publish what we have to disclose, when we have to.
- 05Never paywall the basics: journaling, crisis resources, data export, and account deletion. Always free.
- 06Never silently auto-charge after a free trial. Always reminder 24 hours before.
- 07Never run streaks, points, or shame mechanics. The product is calm. The product stays calm.